Terms and Conditions


Welcome to FunBikes-24!


These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing FunBikes-24.com and placing an order, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Terms and Conditions

Welcome to FunBikes-24! These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website and placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Definitions

  • “FunBikes-24,” “we,” “us,” or “our” refers to the owner and operator of the website located at FunBikes-24.com, registered under BIK CHANGE B.V. address at Reviuskade 00015, 3521TD Utrecht, Netherlands, KVK registration number 71501789.
  • “You” or “customer” refers to the user or viewer of our website and the purchaser of our products.

2. Product Information and Pricing

  1. We strive for accuracy in our product descriptions, images, and pricing. However, we do not guarantee that this information is error-free, complete, or current. We reserve the right to correct errors and update product information without prior notice.
  2. All prices are displayed in euros (€) and are subject to change. In the event of a pricing error, we will notify you and provide options to proceed with the corrected price or cancel the order.

3. Ordering and Payment

  1. By placing an order, you are making an offer to purchase products from us. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for reasons including product unavailability or suspected fraudulent activity.
  2. You must provide accurate and complete information for your order, including your name, contact details, billing address, and payment information.
  3. We accept various payment methods, as specified on our website. Payment is due at the time of order placement, and we use secure payment gateways to protect your financial information.

4. Shipping and Delivery

  1. We offer shipping to select locations. Delivery times may vary based on your location and product availability. We aim to meet estimated delivery times but are not liable for delays beyond our control.
  2. Upon shipment, you will receive a confirmation email with tracking information. It is your responsibility to ensure someone is available to receive the package at the delivery address.
  3. If your shipment is lost or damaged, please contact our customer support within 48 hours of receiving the package for assistance.

5. Returns and Refunds

  1. If you are not completely satisfied with your purchase, you may return the product within 30 days for a refund or exchange, following our Return Policy.
  2. To initiate a return, contact our customer support to obtain a return authorization. Products must be returned in their original condition, unused, and in their original packaging.
  3. Refunds will be processed to the original payment method within a reasonable timeframe after receiving the returned product. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content, designs, and imagery on our website are protected by intellectual property rights owned by FunBikes-24. Reproduction, distribution, modification, or exploitation of any part of our website without our written consent is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, FunBikes-24 shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or purchase of our products.

8. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the Netherlands. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the Netherlands.

9. Contact Us

If you have any questions regarding these terms and conditions, please contact us at:

FunBikes-24
BIK CHANGE B.V.
Reviuskade 00015,
3521TD Utrecht,
Netherlands
Phone: +31-(0)851-110-179
Email: info@FunBikes-24.com

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! We have compiled a list of commonly asked questions to provide you with detailed answers. If you can’t find the information you’re looking for, please feel free to contact our customer support team for further assistance.

1. How can I place an order?

Placing an order is simple! Just follow these steps:

Browse our website and select the desired product.
Click on “Add to Cart” to add the item to your shopping cart.
Review your cart and click on “Proceed to Checkout.”
Provide the required information and choose your preferred payment method.
Confirm your order to complete the purchase.

2. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payment via wire transfer. For more information on our accepted payment methods, please refer to our Payment Terms page.

3. How long does it take to process and ship an order?

We strive to process and ship orders promptly. Typically, we aim to ship your order within 2 to 3 business days after the payment is received. However, please note that processing times may vary depending on factors such as product availability, customization, or high demand. Once your order is shipped, the delivery time will depend on your location and the selected shipping method.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you will be able to check if your country is eligible for shipping. Please note that additional shipping charges, customs duties, taxes, or fees may apply, depending on your location and the destination country’s regulations.

5. What is your return and exchange policy?

We want you to be fully satisfied with your purchase. If you need to return or exchange a product, please refer to our Returns and Exchanges page for detailed information on our policies and procedures. Eligibility and timeframes may vary depending on the product and the specific circumstances.

6. Are your products covered by a warranty?

Yes, our products are covered by the manufacturer’s warranty. The warranty coverage may vary depending on the product and brand. Please refer to the product description or contact our customer support team for more information about the warranty coverage for a particular product.

7. How can I track my order?

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your order online. This will allow you to stay updated on the status and whereabouts of your package. Please note that it may take some time for the tracking information to be available after the order is shipped.

8. What if I receive a damaged or defective product?

We strive to ensure the quality of our products and the accuracy of our shipments. If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue and arranging a replacement or refund, depending on the specific circumstances.

9. How can I contact your customer support team?
You can contact our customer support team by phone at +31-(0)851-110-179 or by email at info@FunBikes-24.com. Our knowledgeable and friendly support staff is available to assist you with any inquiries, concerns, or requests you may have.

About Us

Welcome to FunBikes-24 – Your Trusted Bicycle Partner

At FunBikes-24, we are your premier online destination for a wide selection of high-quality bicycles, backed by exceptional customer service. With a solid foundation of industry experience, we have established ourselves as a reliable name in the cycling world. Our passion for bikes drives us to help you find the perfect ride, whether you're a seasoned cyclist or just starting your journey. At FunBikes-24, your satisfaction is our commitment, and we strive to exceed your expectations with every purchase.

Why Choose FunBikes-24?

  • Diverse Selection: From mountain bikes to electric bikes, we offer a range of options to suit every rider's needs.
  • Exceptional Service: Our knowledgeable team is always ready to assist you in making the best choice.
  • Quality You Can Trust: We pride ourselves on offering top-notch products that guarantee a smooth and reliable ride.

Thank you for trusting FunBikes-24 as your go-to source for all your cycling needs!

Our Mission

At FunBikes-24, our mission is to ignite a passion for cycling in riders of all levels by providing a wide variety of top-quality bicycles and accessories. We’re dedicated to offering a seamless shopping experience, ensuring that each customer finds the perfect bike tailored to their specific preferences. Building trust and satisfaction is at the core of what we do, and we’re here to support you on every step of your cycling adventure.

Learn More About Us